Shipping policy

Shipping Policy

Thank you for shopping with Rex Stones. We strive to ensure safe and timely delivery of all orders.

Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed on Sundays or public holidays. During peak seasons or promotional periods, processing times may be slightly longer.

Delivery Time
Estimated delivery timelines are as follows:

Within India: 2–7 business days depending on your location

International Orders: 7–15 business days depending on destination and customs clearance

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, customs processing, or other circumstances beyond our control.

Order Tracking
Once your order is shipped, you will receive an email or SMS/WhatsApp notification containing tracking details to monitor your shipment.

Customs Duties & Taxes
For international shipments, customs duties, taxes, or import charges (if applicable) are the responsibility of the customer and must be paid directly to the courier or customs authority upon delivery.

Incorrect Address
Customers are responsible for providing accurate shipping details. Rex Stones is not responsible for delays or failed deliveries due to incorrect address information provided at checkout.

Contact
For shipping-related inquiries, please contact:
REX STONES
Email: rexstonesofficial@gmail.com
Ph.no: 8072896003